Ink Factory Reviews

"Inkfactory.com" offers several payment methods. Customers can pay using PayPal, Visa Credit or Debit Cards, Mastercard Credit or Debits Cards, Apple Pay, Google Pay & American Express. Interestingly, the site has also been accepting Bitcoin as a payment method since November 2013. However, the number of orders paid with Bitcoin has not reached three-figures and the largest order in that time was less than 1 BTC (one Bitcoin). The benefits to Ink Factory for accepting Bitcoin are clear: near-zero transactional costs and no risk of chargebacks (payment reversal due to fraud). However, the benefits for customers to pay with Bitcoin are less clear.

InkFactory.com is a platform that sells ink cartridges. The cartridges are of premium quality and are all high capacity (XL). The prices include “VAT/TAX” so the price you see is the price you pay. They offer a tracked delivery and same day dispatch service. Their ink cartridges have a 100% Satisfaction Guarantee and come with a LIFETIME warranty. They offer 30 days money back guarantee and FREE returns.

Here are some examples of their products and prices:

• HP 364XL (N9J74AE) High Capacity Ink Cartridge Multipack is priced at £26.99 after a 57% discount from £62.99. The pack can print up to 1700 pages per cartridge.
• HP 950XL/951XL Ink Cartridges Multipack is priced at £36.99 after a 57% discount from £85.62. The pack can print up to 6000 pages per cartridge.
• HP 920XL (C2N92AE) High Capacity Ink Cartridge Multipack is priced at £29.99 after a 57% discount from £68.99. The pack can print up to 1700 pages per cartridge.
• HP 932XL/933XL Ink Cartridges Multipack is priced at £37.99 after a 57% discount from £87.94. The pack can print up to 3000 pages per cartridge.

Customers have found the cartridges to be of great quality and the ink print is clear but at a more realistic cost, which is impressive. They also appreciate the speedy delivery and full compatibility with their printers at a cost well below what the original brands want. The service is rated 4.8 out of 5 by over 11,000 reviews. Customers have been happy with the product and have mentioned that they will use the service again.

InkFactory.com offers a 30-day no quibble money back guarantee. If a customer is unhappy with a purchase or changes their mind, they can get in touch via email for assistance. For faulty products, all compatible and remanufactured cartridges come with a 24-month warranty, and original cartridges with a 12-month warranty. If the problem can't be fixed, the item will be replaced free of charge or a full refund will be offered, including any additional postage charges paid. However, returned items found to have been used, sabotaged, or not exhibiting the described fault will not be eligible for an exchange, credit, or refund. If a customer purchases an incorrect product or changes their mind, they should let the company know within 30 days. Provided the item is unopened and in a resalable condition, an exchange for the correct item or full refund will be offered, but any additional postage paid will not be refunded. Items should not be sent back without a valid Returns Number, and items sent to the recycling centre address will not be eligible for an exchange, credit, or refund. Refunds may take up to fourteen days to issue from the day the items are received by the warehouse.

As for the shipping policy, orders placed by 3pm are aimed to be dispatched the same working day, and orders placed after this time will be shipped the next working day. Orders are only shipped out on working days (Mon - Fri). The delivery options include Royal Mail Tracked 48 for £1.49, Royal Mail Tracked 24 for £3.99, and Free Economy Delivery when you spend £10 or more. International orders are charged at different rates depending on the size and weight of the order. The options will be given at checkout. The company uses a fully tracked service, although tracking might not be available once the goods leave the UK in certain countries.

InkFactory.com is a family-run business that has been serving customers online since 1999. It offers one of the largest ranges of ink cartridges, photo paper, and printers at highly competitive prices. The company also provides inkjet printer ink cartridge refill kits and special printing papers.

InkFactory.com sells three types of inkjet/laser toner cartridges: Genuine Inkjet/Laser Toner Cartridges, Compatible Inkjet/Laser Toner Cartridges, and Recycled Inkjet/Laser Toner Cartridges. Genuine cartridges are designed and made by the manufacturer of the printer, also known as an OEM (original equipment manufacturer). Compatible cartridges are brand new cartridges, made by a 3rd party, from new parts but avoiding any patent infringements. Recycled cartridges are empty genuine OEM ink and toner cartridges that have been professionally cleaned/refilled by a 3rd party and sold again to the general public.

InkFactory.com also offers Free UK delivery for orders over £10. The company has a 100% Money-back Guarantee policy and a no quibble free and easy returns procedure. Customers can place their orders over the phone if needed, from Monday to Friday. The website is open 24 hours a day, 365 days a year to place an order.

The company is based in the historical town of Lincoln and welcomes local customers to personally call in and purchase their ink and toner cartridges. The warehouse is located just off Outer Circle Road. Walk-in customers are welcome between Monday to Friday from 9am to 5pm.

InkFactory.com has more than 30,000 customer reviews published, indicating a high level of customer satisfaction. The company works with Ekomi, the feedback company, to give all customers the chance to make an honest review of the service that Ink Factory is providing.

In conclusion, InkFactory.com is a reliable and customer-friendly platform for purchasing a wide range of printing supplies. It offers a variety of products and services to meet the diverse needs of its customers.

InkFactory.com has received excellent customer reviews. The company has an overall rating of 4.8 with a total of over 11,000 reviews. 90% of the reviews are 5-star, indicating high customer satisfaction. Customers have praised the quality of the ink cartridges, the prompt delivery, and the value for money. Some customers have been using InkFactory.com for several years and continue to be satisfied with their purchases. The service is described as quick and efficient, and the products are said to be of good quality. In the rare event of a problem, customers have reported that InkFactory.com provides good communication and no-quibble replacements. Overall, the reviews suggest that InkFactory.com is a reliable and highly rated supplier of ink cartridges.

To get in touch with InkFactory.com, the easiest way is by using their online contact form or by giving them a call. The telephone number is 0333 344 6843. Calls to this number cost no more than a national rate call to a local 01 or 02 numbers and must count towards any inclusive minutes and phone package minute bundles in the same way as 01 and 02 calls. Their phone lines are open between 9:30am and 4.30pm Monday to Friday (closed weekends and Bank Holidays). If you need to speak to them, your enquiry will be forwarded to their Customer Service Team who will do their best to respond to you within 24 hours, during working hours. Response time will be longer at weekends. If you are based in Lincoln, you can also visit their warehouse just off Outer Circle Road at the following address: Inkfactory.com, Newporte Business Park, Lincoln, Lincolnshire, LN2 4SY. Walk-in customers are welcome between Monday to Friday 9am to 5pm. They accept both cash and credit cards.